Shipping And Returns
At the fn official, we want your custom made products to reach you quickly and safely. Here’s how our shipping works.
Processing Time
• All our products are made to order through our print on demand partner, Printify.
• Standard processing time is 2–4 business days before your order ships.
• During busy seasons (like holidays), processing may take an extra 1–2 business days.
• If there are any unexpected delays, we’ll update you by email.
Shipping Time
• Once shipped, delivery time depends on your location and the shipping method you choose at checkout.
• U.S. orders: Usually arrive within 5–10 business days after processing.
• International orders: May take 10–20 business days depending on customs and local postal services.
• We cannot guarantee exact delivery dates because shipping times depend on the carrier.
Shipping Costs
• Shipping costs are calculated at checkout based on your location and order size.
• From time to time, we may offer free shipping promotions — check our store for updates.
• International customers are responsible for any customs fees, taxes, or duties.
Order Tracking
• You’ll receive a tracking number by email once your order ships.
• Tracking updates may take 24–48 hours to appear after shipment.
Multiple Shipments
• If you order multiple items, they may ship separately from different Printify partners.
• You’ll receive separate tracking numbers for each shipment.
Shipping Upgrades
• Faster shipping options may be available at checkout.
• Please note: Upgrading shipping speed does not shorten the processing time.
Potential Delays
• Weather, customs inspections, or carrier issues may cause delays.
• We appreciate your patience and will do our best to help if your order is delayed.
Lost or Damaged Packages
• If your order arrives damaged or does not arrive within the expected time, contact us at support@thefnofficial.com within 7 days of delivery (or expected delivery date).
• Please include your order number and photos (if damaged) so we can resolve the issue quickly.